+68
Started

Withdrawal Issues

Aniruddh Joshi 12 років тому оновлено Matt Barrie 12 років тому 9
Withdrawal delays are worst part of Scriptlance

Відповідь

Відповідь
Started
We are actively discussing withdrawal issues within the staff team, now more than ever. Solutions will be coming soon to further improve the speed of withdrawals. Including a more efficient system of pre-approving buyers and their payments, a major source of delays, without sacrificing security. Updates will be posted on the ScriptLance blog.
+11
Who's having his money released in time that had down voted this feedback?
+3
I am agree with that. scriptlance is one of the best freelance site but payment system is too slow. scriptlance terms is if we request for withdraw it will be approved within 3 business days but it delays every time. so my request is if sl stuff can solve this problem asap. because sometime we need funds urgent. some of programmers like me is full time freelancers so we depend on this funds. Hope scriptlance stuff take necessary step this time.
Thanks
tanvirmrt
A +++++
I Agree with you
Thanks SIR
siddik
+5
Scriptlance will Be ranked 1 if This problem is Solved
and done instantly

Hi thanks for your top Idea Aniruddh Joshi
Thanks Again
Відповідь
Started
We are actively discussing withdrawal issues within the staff team, now more than ever. Solutions will be coming soon to further improve the speed of withdrawals. Including a more efficient system of pre-approving buyers and their payments, a major source of delays, without sacrificing security. Updates will be posted on the ScriptLance blog.
+1
Indeed, the worst part of Scriptlance is that they take, take, take, take, 5 dollars here, 10 dollars there, commission here, commission there, yet I am to wait 90 days for the chance to withdraw my hard-earned assets and frustratingly enough promised withdrawals within 3 days are not occurring, support is not to be contacted ("We are too busy processing withdrawals", apparently not my withdrawal or the withdrawal of those people who've been waiting for well over 3 days). This is very, very frustrating, especially when you count on the withdrawal being processed before the holidays, there is/was enough time, yet my withdrawal is still pending; what do I tell my family? It's Christmas Eve...

90 days... alas, it seems that Scriptlance is not investing enough of the commissions that WE ALL PAY INSTANTLY and pretty much IRREVERSIBLY, even before we write our first line of code, or open our Photoshops, and whatnot. Perhaps if you would withhold from deducting commissions from us freelancers and buyers alike until the freelancer is actually getting a withdrawal you might be as frustrated as many of us are; yet, your support is happy - they got paid this Christmas (hopefully) without delays, from the commissions that Scriptlance gets without delays, from the majority of us who work hard and depend on the reward for our effort and get excessive delays in return and unreachable support. And after having given Scriptlance a fair part of what we've "earned" (money that is stuck limbo for what it seems as eternity) we are EXPLICITLY BARRED from contacting support in order to find out the reasons for delays, I personally do not understand this.

Don't get me wrong, I'm very much in love with Scriplance, and I'm registered on many other freelance websites, but have been using Scriptlance exclusively for the past 3 months, yet never have I been so much frustrated by the withdrawal process, it's just not up to par and right now I wish I'd had directed my customers to Freelance.com, where commissions are slightly higher, yes, but payment are processed twice a week, always on time in dozens of currencies, and more importantly I'm able to speak to Live support and there's someone there to answer every time.

I may not understand the full scope of the issue as it is viewed internally by Scriptlance; I may not know of all the problems that Scriptlance may be facing processing payments, withdrawals and deposits. But looking at how you've setup such magnificent environment for sellers and buyers, with so many excellent features and opportunities I simply REFUSE TO BELIEVE that you are unable to resolve our frustration AS SOON AS POSSIBLE, starting with removing the utterly OFFENSIVE, INSULTING, DISRISPECTFUL and SNOBBISH "Please do not contact us to ask when your withdrawal will be processed, we are very busy verifying and approving withdrawals."

We are people, people who earn the money, expect the money and are frustrated when the money is sort of earned, but is far from accessible, and are not allowed to make inquiries after the promised 3 business day delay (+90 days for first-timers) has been surpassed. Seriously? Whereas I understand the 3 days delay, am somewhat ready to understand the 90 days delay for the first time, I am NOT ready to understand the degenerated withdrawal process after all the conditions have been met from our side (90 days delay + verification + 3 days delay). I'm not asking for instant withdrawals, I'm asking for you to keep your word on the allotted delays and to provide unlimited support service to those of us who are eagerly waiting for withdrawals.

We are tightly interlocked in an ecosystem where we are unfairly treated: you take what is yours INSTANTLY from us, the same cannot even be CLOSELY applied to us (FAR FROM!). As someone in this thread or another one around here said - we are as important as the buyers, we are the foundation of your business, without us - no buyers, without both - no commissions, without commissions no Scriptlance.

May this upcoming year yield an all-round improvement for Scriptlance, especially the withdrawal system and the support environment. God bless you all.

Merry Christmas.
I completely agree. Scriptlance is the worst when it comes to withdrawals. I have a pending withdrawal that was made a FULL WEEK ago and it has not been attended to. Scriptlance sucks when it comes to withdrawals. This is the last I will do business with them. I am utterly embarrassed. 
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7 months has passed but there is little or no progress at all with regards to withdrawal. Latest development is showing scriptlance is not giving priority on this issue.