I really hope that that is not a typo and that is in fact "TODAY" and not "TUESDAY". Please, please, please...

P.S. Note that I have successfully withdrawn some remaining 10 USD from my Freelance.com account earlier this week (Sunday-Monday) to my same Payoneer card without a single problem... less than 24 hours, and they don't have the 5USD for more than once a month withdrawal by the way. Just saying...

90 days... alas, it seems that Scriptlance is not investing enough of the commissions that WE ALL PAY INSTANTLY and pretty much IRREVERSIBLY, even before we write our first line of code, or open our Photoshops, and whatnot. Perhaps if you would withhold from deducting commissions from us freelancers and buyers alike until the freelancer is actually getting a withdrawal you might be as frustrated as many of us are; yet, your support is happy - they got paid this Christmas (hopefully) without delays, from the commissions that Scriptlance gets without delays, from the majority of us who work hard and depend on the reward for our effort and get excessive delays in return and unreachable support. And after having given Scriptlance a fair part of what we've "earned" (money that is stuck limbo for what it seems as eternity) we are EXPLICITLY BARRED from contacting support in order to find out the reasons for delays, I personally do not understand this.

Don't get me wrong, I'm very much in love with Scriplance, and I'm registered on many other freelance websites, but have been using Scriptlance exclusively for the past 3 months, yet never have I been so much frustrated by the withdrawal process, it's just not up to par and right now I wish I'd had directed my customers to Freelance.com, where commissions are slightly higher, yes, but payment are processed twice a week, always on time in dozens of currencies, and more importantly I'm able to speak to Live support and there's someone there to answer every time.

I may not understand the full scope of the issue as it is viewed internally by Scriptlance; I may not know of all the problems that Scriptlance may be facing processing payments, withdrawals and deposits. But looking at how you've setup such magnificent environment for sellers and buyers, with so many excellent features and opportunities I simply REFUSE TO BELIEVE that you are unable to resolve our frustration AS SOON AS POSSIBLE, starting with removing the utterly OFFENSIVE, INSULTING, DISRISPECTFUL and SNOBBISH "Please do not contact us to ask when your withdrawal will be processed, we are very busy verifying and approving withdrawals."

We are people, people who earn the money, expect the money and are frustrated when the money is sort of earned, but is far from accessible, and are not allowed to make inquiries after the promised 3 business day delay (+90 days for first-timers) has been surpassed. Seriously? Whereas I understand the 3 days delay, am somewhat ready to understand the 90 days delay for the first time, and am fully ready to pay every single cent in commissions without making any fuss over it, I am NOT ready to understand the degenerated withdrawal process after all the conditions have been met from our side (90 days delay + verfication + 3 days delay + all commissions paid). I'm not asking for instant withdrawals, I'm asking for you to keep your word on the allotted delays and to provide unlimited support service to those of us who are eagerly waiting for withdrawals.

We are tightly interlocked in an ecosystem where we are unfairly treated: you take what is yours INSTANTLY from us, the same cannot even be CLOSELY applied to us (FAR FROM!). As someone in this thread or another one around here said - we are as important as the buyers, we are the foundation of your business, without us - no buyers, without both - no commissions, without commissions no Scriptlance.

May this upcoming year yield an all-round improvement for Scriptlance, especially the withdrawal system and the support environment. God bless you all.

Merry Christmas.